SEEDIE and Patient Compliance

07-22-2008 | Categories:


What Does SEEDIE Have To Do With Patient Compliance?




First, one needs to know that SEEDIE is the Society for Exorbitantly Expensive and Difficult to Implement EHR’s, an organization that defines itself as “a healthcare IT standards organization that is completely funded and operated by a select group of proprietary electronic health record vendors.”

Further, “Unlike independent, objective, professional organizations created to help medical professionals select and implement interoperable EHR solutions, SEEDIE promotes healthcare IT systems that play well in the sandbox if, and only if, it is in the best interests of a particular vendor.”

SEEDIE also offers levels of certification for vendors that is exclusively fee-based.

So, what does SEEDIE have to do with adherence to treatment? Well, it should be obvious by now but here’s a clue from the home page of the SEEDIE site that features the graphic atop this post:

What does this little girl have to do with selecting an EHR? Absolutely nothing! But it does register 10 on the warm and fuzzy meter!

That’s right - SEEDIE also has nothing to do with patient compliance. Heck, AlignMap.com doesn’t even register on the warm and fuzzy meter.1

The home page for this organization can be found at ~ SEEDIE ~

__________________


Hey, give me a break - it’s my first day back on the blog and I never could resist a clever parody.



Footnotes


  1. Should SEEDIE develop an affiliate web site program, however, I’d be willing to work on the warm and fuzzy thing. [back]



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The Blog Is Back - Posting On AlignMap Resumes

07-21-2008 | Categories:



After a prolonged hiatus caused by the illness and, finally, the death of a loved one, my posting on the AlignMap blog will begin again this week.

Kinda.


The Same But Different

All authors, whether writing novels, movie scripts, doctoral dissertations, limericks, advertising copy, pornography, epic poems, or blog posts, require two elements: time and money.

Creating and maintaining a non-revenue web site about patient compliance is gratifying as all get-out but unless I can finagle a scam to rake in some bucks from these idiosyncratic displays of literary semicolon-wielding scribblings, HTML manipulation, and footnoted snarkiness, I face the joy-draining prospect of earning an honest dollar.

Plus, as it turns out, I have a lot going on these days.



More about that later.

For now, I just want to alert readers that, while I intend to continue writing about patient compliance, the extent, focus, and format of this effort are up for grabs - or less colloquially, will evolve over time.



Credit Due Department: The nifty AlignMap word cloud atop this post was generated by The Wordle Web Site




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Posting To Resume At Later Date

06-03-2008 | Categories:

In the preceding entry, Posting Suspended, routine blogging on and additions to this site were halted because of the illness of a loved one. That individual died yesterday. I trust readers will understand why I am not re-initiating work on the site immediately.

As it turns out, my long-scheduled annual vacation begins next week so the earliest date for the resumption of routine posting is sometime the week of June 26.





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Posting Suspended

05-26-2008 | Categories:

In the preceding post, I mentioned the illness of a loved one; unfortunately, this illness has become severe. Consequently, routine posting on AlignMap.com and AlignMap In Cites, as well as my personal blogs, will continue to be suspended. I will post any changes in this plan, including the resumption of blogging, here.







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Semi-Hiatus at AlignMap

05-06-2008 | Categories:

Given the dearth of recent posts to AlignMap, this is, I suppose, a clarification rather than a notification.

A convergence of family and business responsibilities, the illness of a close friend, and some relatively minor but time-consuming healthcare issues of my own make routine updating of this blog as well as AlignMap In Cites impossible.

The most likely scenario for the immediate future has me sporadically and unpredictably posting items when the opportunity arises.

My hope is to return to my original 3-5 posts per week schedule when the current tempests are quelled.




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AlignMap In Cites - More Content, Less Delay

01-15-2008 | Categories:





An Introduction To AlignMap In Cites

AlignMap In Cites is a new tumblelog I’m auditioning as an augmentation to the AlignMap web site and weblog.

For readers who are in the adult, non-geek population, the Wikipedia definition of tumblelog is provided below:

A tumblelog (or tlog) is a variation of a blog that favors short-form, mixed-media posts over the longer editorial posts frequently associated with blogging. Common post formats found on tumblelogs include links, photos, quotes, dialogues, and video. Unlike blogs, tumblelogs are frequently used to share the author’s creations, discoveries, or experiences while providing little or no commentary.

It may also be helpful to think of AlignMap In Cites as the quicker, less obsessive, happy go lucky younger sibling of the curmudgeonly, prolix, and sometimes abstruse AlignMap Weblog.

Both the design of tumblelogs described above and Tumblr, the software that powers AlignMap In Cites, make posting a link to a site, such as an online abstract or text, the home page of a compliance-enhancing product, or another blog covering an aspect of adherence, a quick, easy process. Posting a link to web site X can be accomplished without leaving web site X.

The ease and speed of posting makes this process ideal for pointing to items that require little or no explanation beyond, “Hey, look at this.” It’s not unlike mentioning to a colleague over lunch that he might be interested in a study on noncompliance of 50-60 year old males with hip fracture rehabilitation programs in the new issue of the New England Journal.

Although I just began posting to AlignMap In Cites this morning, I’ve been playing with Good Clean Wholesome Fun, the tumblelog sidekick for my personal Heck of a Guy blog, for four or five days and feel as though I’m getting the hang of the thing.

While I’m convinced this format is worth trying, I am not yet convinced of its utility. As I said, it’s a tryout, and you get free tickets to the dress rehearsal.

The first two AlignMap In Cites entries are online at





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Medication Adherence Reminders and Doctor-Patient Communication In The Wall Street Journal



Two Wall Street Journal articles that are especially pertinent to patient compliance were published on 20 November 2006 during the AlignMap blog’s holiday hiatus.


Cell Phones Provide Medication Information and Reminders

don’t 4get ur pills: Text Messaging for Health1 by Rachel Zimmerman explores the use of text messaging on nearly ubiquitous mobile phones as a real time means of conveying information about medical treatment, responding to healthcare queries, and, most significantly for patient compliance, sending reminders about medication doses to patients.

While I have been critical of marketing that promotes reminders of various sorts2 to be the complete solution to medication noncompliance or suggests that reminders always result in downright miraculous improvements in adherence rates, I am taken with the notion of cell phone text messaging as a useful tool for patients who have difficulty taking the right medications at the right time (a category in which I frequently find myself when a new medication, such as an antibiotic, is added to my ongoing medication schedule for a one or two week period) and for exchanging information precisely because it requires, for most of us, no new or specialized equipment and fits into our daily routines.

Because I already use an analogous service to text messages to myself about everything from taking out the trash early Monday mornings for the weekly pickup and buying specific items currently on sale at my local grocery to adapting a business presentation in time for a meeting next week, I can see how medication reminders could also integrate into rather than impinge upon ones behavioral patterns. I can also imagine younger individuals, such as my 18 and 21 year old sons who would promptly toss a reminder device that attracted attention to themselves under a passing truck, being comfortable with this type of reminder.

Readers may recognize one service provider mentioned in the article, Intelecare Compliance Solutions, as the group represented by Knight, the author of the Medication Noncompliance Blog:

Intelecare Compliance Solutions Inc., based in New Haven, Conn., sells a service — which companies can then provide to their employees or customers — that sends text, email or voice-mail messages reminding users to take their pills, refill prescriptions, get to appointments or check vital signs. Drug companies, insurers and large employers hoping to improve efficiency and decrease absenteeism are Intelecare’s main customers,


Patients, Doctors, Dollars, and Communication

Your Doctor’s Business Is Your Business by David Armstrong discusses how patients might best deal with the possibility that their doctor has a potential conflict of interest (e.g., a physician with a financial interest in an orthopedic device he developed might be tempted to prescribe it unnecessarily or a doctor might advise patients to undergo a CT scan at a given facility which he owned). While I certainly see the value of open disclosure on the part of clinicians re special financial considerations they might receive from prescribing a specific treatment, I’m less convinced of the practicality of the course of action promoted by this article. In a framed box entitled “WHAT EXPERTS RECOMMEND,” the recommendations are

1. Ask if your doctor has any financial connection to the recommended treatment.
2. If the answer is yes, seek a second opinion.
3. If unwilling to ask the doctor, do research on the Web. …

Even though I’m a physician myself, I would find it awkward to ask each of my doctors every time they prescribe a medication, operation, physical therapy, etc, if they will personally benefit from that transaction. Using as an example, the treatment I received for my recent hip fracture as an example, I should, according to a straightforward reading of the article, have asked about conflicts of interest when

  • My personal physician ordered a diagnostic x-ray from a facility located in a different office of the same medical building as his office
  • My personal physician had his nurse obtain blood samples for the hospital admission work-up
  • My personal physician referred me to a specific hospital for reparative surgery
  • My personal physician referred me to a specific orthopedic group for further diagnosis and treatment
  • The orthopedic surgeon recommended a hip pinning rather than other options
  • The orthopedic surgeon referred me to a inpatient physical therapist for purchase of an assistive walking device and training in its use as a condition of discharge
  • The orthopedic surgeon ordered pain medication for my post-operative use as needed
  • The orthopedic surgeon ordered follow-up x-rays of the hip to be done in his office before every follow-up appointment
  • The orthopedic surgeon recommended outpatient physical therapy at a specific facility

It seems to me that the real question readers are being prompted to consider is “Is my doctor ripping me off?” And, I think that is a legitimate enough concern; the problem is that if such fiscal treachery is afoot, one would hardly expect the perpetrator to automatically fess up when confronted with a simple question. How useful would it be to ask a car salesman, “By the way, my good man, are you charging me an excessive amount for this automobile and pushing the special undercoating only to build up your own commission?”3

The author of the article, perhaps recognizing this issue, advocates a second opinion if any potential conflict of interest is found. I’ve always pushed my own patients to obtain second opinions to pacify any qualms about my diagnoses or treatment recommendations, but second opinions are themselves often expensive (especially if not covered by insurance) and take time to arrange. Moreover, an expert in the appropriate field whose reputation is blemish-free and who is absolutely independent of potential conflicts may be hard to find on short notice. And, if the course of action recommended in the second opinion differs from the first treatment suggested, does the patient get a third opinion to break the tie? What if it turns out that the doctor providing the second opinion has his or her own financial arrangements that compete with those of the first doctor?

Finally, how significant and how specific to a given treatment does that financial involvement have to be to warrant notifying patients? Should the doctor who sells and dispenses mediations within the office list his profit margins for those medications? Does the prescriber who owns stock in a pharmaceutical company have a different obligation to inform clients than the prescriber who helped developed a medication and receives a royalty for every pill sold? Do doctors working for an HMO who receive an incentive for prescribing generic rather than brand drugs disclose that to every patient? Does a doctor who sends patients to a facility that uses a certain type of CT machine on which holds a patent have a different responsibility to disclose his financial arrangement than a doctor who orders CT scans on his patients done in the office with the CT machine his group practice owns and operates?

If the following statements were true, should I have told patients, “I’m prescribing Prozac for your depression, but you should be aware that Eli Lily, the company that manufactures Prozac, …

    … pays me a royalty for every Prozac capsule sold because I helped get FDA approval”
    … sells these capsules to our pharmacy wholesale and our pharmacy, which our practice owns, charges you a 200% markup when we sell you your medicine I’m prescribing”
    … sends a salesman here every month who takes me to lunch where he tells me why I should prescribe Prozac instead of another medication”
    … may be in the portfolio of some of the stock funds in which I’ve invested so their profit would benefit me”
    … offered second year medical students at many medical schools in 1973 a free, medium quality stethoscope that I accepted”

I suspect few would think that admitting that I accepted a stethoscope from Lily is either necessary or useful, but defining how much financial involvement by a physician merits or requires disclosure is not a trivial task.

My discomfort with this piece, in fact, is not that the problem of a physician’s conflict of interest doesn’t exist but that the simple fixes the article described belies that complexity of the problem.

Additionally, such questions put to doctors are not always benign and may yield negative results, a concern noted in this excerpt:

Patient advocate Trisha Torrey isn’t so sure it is a topic worth bringing up. The doctor-patient relationship is already stressed, and questioning a doctor about financial connections “can create more harm,” she says. That doesn’t mean patients should be unconcerned about financial relationships. She says patients should do their own research and seek second opinions if they suspect their doctor could profit from a certain treatment recommendation.

Readers may also recognize Trisha Torrey as the author of Every Patient’s Advocate, a blog which occasionally appears here at AlignMap.

_________________________________


Disclosure Statement

Ahem, I have not accepted any financial remuneration from The Wall Street Journal, Every Patient’s Advocate, Medication Noncompliance, their authors, or their associated companies for mentioning them in this post.

One possible reason, in addition to my stalwart Midwestern upbringing, my seven years of perfect attendance at Sunday School, the two semesters I spent at Oklahoma Christian College, and my preternaturally staunch moral fiber, for my incredibly righteous stance in this regard is that none of those entities has (yet) offered me any such remuneration. I mean, if someone were to go to the trouble of, say, placing a manila envelope filled with a significant chunk of cash in small, unmarked bills in a locker at the bus station and sending me the locker key, it would be rude not to at least consider taking the money. Or if Mr Murdoch, who could certainly afford it, saw fit to comp me a daily copy of the WSJ, to which I subscribe at the exorbitant, full-price online subscription rate, I would feel obligated to live up to the standards of politeness instilled in me by my mother and to accept that offer as a no-strings goodwill gesture from a fellow publisher.

I freely admit that both of the individual blog authors mentioned do occasionally email me, typically to tell me or ask me about something going on in the wide world of patient compliance or exchange a tidbit or two about our personal lives. Trisha, for example, moved recently, and we briefly discussed the stresses such endeavors may inflict on households. I am only a teen-tiny bit jealous that their businesses were mentioned in WSJ articles and mine wasn’t. Both bloggers have written positive comments about AlignMap or me in previous posts, which is always nice.



Footnotes


  1. If this article falls in the “subscriber-only” section of the WSJ, readers without such a subscription may be able to access this article by first going to the Digg Connection to this piece and then clicking on that link [back]
  2. ”Reminders” include wrist watches that signal the time for medication, dispensers with flashing lights, recorded messages, and overtly noxious sounds, telephone calls, orbs that glow at the appropriate time, and a variety of Rube Goldberg contraptions [back]
  3. While a villainous doctor might be more forthcoming and the questioning process more amusing and gratifying if one employed more vigorous interrogation methodology such as that used on TV police procedurals or in the Spanish Inquisition, those techniques could prove off-putting to some healthcare professionals and could tend to taint the relationship between physician and patient. [back]



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Thanksgiving 2007

11-20-2007 | Categories:

Happy Thanksgiving




Because of my travel plans this holiday week, no new AlignMap blog entries are anticipated until regular postings resume Monday, 26 November 2007.

I hope your Thanksgiving is filled with joy.






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A Brief Blogging Interlude

10-18-2007 | Categories:

The Technical Difficulties Blues




Internet access has become an overwhelming if transient problem and, for the nonce, has effectively rendered posting to the AlignMap blog or web site difficult to the point of impossible unless I have two or three hours to spare.

I’ve decided instead to devote whatever extra time is available to fixing the problem.

Your patience is, of course, appreciated.




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Persistent Themes: Health Literacy and Incentive Plans

09-25-2007 | Categories:



New Articles Echo Previous Posts

Two articles have appeared in the lay press in the past 24 hours that focus on topics recently addressed in this blog.

Health Literacy

In today’s Chicago Tribune, Literacy can be a matter of life and death By Leslie Goldman examines the crisis caused by the inability of large numbers of patients to understand basic medical instructions, resonating with several AlignMap entries, including Health Literacy , Medication Leaflets, and The Gap Betwixt, Health Literacy: A Clear Problem Without A Clear Solution, and Healthcare Illiteracy Linked To Higher Mortality Among Elderly .

This short piece features intimidating statistics from pertinent studies, such as the following:

Dr. David Baker, chief of general internal medicine at the school, and his colleagues followed 3,260 patients older than 65 and found that one-quarter were deemed medically illiterate based on tests of their ability to comprehend common medical information such as prescription labels, appointment slips and instructions on preparing for an X-ray. This resulted in problems far greater than missed doctor visits or one too few pills swallowed: Those people with poor health literacy had a 50 percent higher mortality rate over five years compared with peers who had adequate reading skills.

Compensatory measures healthcare professionals can make are also discussed.

This article can be found at Literacy can be a matter of life and death


Incentives For Results Rather Than Enrollment

An article By Elizabeth Dunbar in the 24 Sept 2007 Washington Post, Study: Money Can Prod One To Lose Weight adds to themes raised in Monetary Incentives To Decrease Obesity and Another Case Of Cash For Compliance, reporting that

research published in the September issue of the Journal of Occupational and Environmental Medicine found that cash incentives can be a success even when the payout is as little as $7 for dropping just a few pounds in three months.

The article focuses on the economic benefits such an incentive plan, which provides no help to participants on how lose weight, would hold for employers:

Unlike providing onsite fitness centers or improving offerings in the company cafeteria, cash rewards provide a company with a guaranteed return, the researchers said. “They really can’t be a bad investment because you don’t pay people unless they lose weight,”

Details of the study itself and further consideration of its implications can be found at Money Can Prod One to Lose Weight





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There Has Been A Change In Plans

08-20-2007 | Categories:



Expect Delays In AlignMap Blog Postings

Because of the hassles created by the aftermath of my fractured hip conjoined with the obligations of a new project, it’s likely that AlignMap Blog entries will be sparse in the immediate future.

Email addressed here will be continue to be answered although those replies may be less prompt than usual.





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Sick Call

07-29-2007 | Categories:

Because my compliance with the treatment of an acute health problem is time-consuming and a hassle to boot, posts to this blog over the next six weeks will probably be sparse and sporadic. Posts that are published are likely to be brief and general in nature.

After that treatment is completed, new AlignMap blog entries should be again added on its typical, more or less daily (i.e., each business day) schedule.

Allan Showalter, MD




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